PERMANENT METAL MARKING OF
MECHANICAL PARTS,
PRECISION COMPONENTS,
MEDICAL, DENTAL AND
ENGINEERING INSTRUMENTS
PROMOTIONAL, COMMERCIAL,
AND RECREATIONAL SPORTING
ITEMS
COMPUTERISED MACHINE ENGRAVING
TROPHIES, MEDALLIONS, PERPETUALS PLAQUES, CUPS, BADGES, GLASS AND
CLEAR ACRYLIC AWARDS
DESK, DOOR AND NAME PLATES
CARVED WOODEN SIGNS
PEN AND GIFT MAKING
Trading Terms
Trading Terms
Payments are upon receipt of invoice, or 7 days. In cases where larger clients may operate within a hierarchical procurement process
utilising work order purchasing systems, a 30 day account will be issued pending several substantial transactions.
A deposit of 40% is required for new clients,
Placing orders here may require identification. After an initial order, returning customer orders can be processed promptly, as your logo, sub-headings, font preferences and layouts are all pre-drawn.
Insignia Engraving trades upon terms whereby both the merchant Insignia Engraving (Aust) and
potential clients reaching mutual agreement in proposed transactions through good-
will that is fair, benefiting both parties or intended community recipients.
In responding to in person, emailed and phone enquiries, Insignia Engraving reserves the right to either commence or decline work. Dependent considerations include, current work loads, requested time frames, client transparency, supply chain stock availability and work proposals must calculate a viable return.
Privacy Policy
Insignia Engraving does not sell, distribute, or store any customers private information for commercial gain or profit. It is necessary for merchants to retain evidence of individual sales amount records for Australian tax laws Therefore digital invoice copies are stored on secure removable flash-drives and not on
operational computer systems, optical or S.S.D drives.
Stored digital invoice copies "include only" an individuals given name and contact phone number, unless you are a regularly returning client, group entity or organisation. If for whatever reason you would like your name and
phone number removed from all invoice records, please submit an enquiry via the contact page.
Refunds
Refunds will be given within 90 days of the purchase date if a client/customer is genuinely dissatisfied with either the engraving work performed or purchased goods and services are deemed faulty or unfit for their
intended purpose as per Queensland law.
The return or freight costs of goods falls upon the purchaser and refunds will be given only to the original buyer of
the goods or services purchased. Refund methods are as per the original purchase; eg, credit card will be
credited to your credit card, direct bank transfers will be credited back into your account.
Storage of purchased or project merchandise
Goods or engraving services paid for and briefly stored here is a characteristic of this type of business and is
complimentary within fair and reasonable time frames. Goods or services left uncollected may be
forfeited after a period of 6 months unless prior arrangements have been made.
Insignia Engraving Australia
18 Gympie Road, Tinana, Queensland 4650
Tel: O44 731 2134
Web:www.insigniaengraving.com.au
A.B.N: 96432128597
Site Images are intellectual legal property of Insignia Engraving Australia
and may not be copied or distributed.